Privacy policy

Fullstop is run by the Fullstop team. This policy explains what we collect when you use Fullstop, why, who helps us process it, how long we keep it and what you can ask us to do. It is written to meet India's Digital Personal Data Protection Act, 2023, and covers the main rights of visitors from the EU and UK under the GDPR.

What we collect

• Account details: your email address. If you sign in with Google, Google also shares your name and profile picture with us.
• Your videos: files you upload and links you paste (for example YouTube links), and the video we download from those links.
• What we make from them: transcripts with word timings and speaker labels, the clips, their titles, descriptions and hashtags, and the choices you make (caption style, font, layout, facecam position).
• Usage: your jobs, their status and the minutes of video you have used during your free trial.
• Feedback: messages you send with the Feedback button, the page you sent them from, and your email address if you add one (or your account, if you are signed in).
• Technical data: our hosting providers keep standard request logs, such as IP address and browser type, for security and to run the service.

To frame clips we detect where faces are in each video and which one is speaking. We use this only to crop that video. We do not identify people or build face profiles.

Why we use it

• To turn your videos into clips and show them to you: this is the service you ask for, and it is our basis for processing.
• To run your account, apply the free 20-minute monthly allowance and stop abuse.
• To keep the service secure and fix problems.

We do not sell your data, we do not show ads, and we do not use your videos or transcripts to train AI models.

Who processes it

Transcription, clip selection and rendering run on our own servers. Your videos are not sent to outside AI services. We use these providers to run Fullstop:

• Supabase: our database, sign-in and file storage.
• Google: only if you choose to sign in with Google.
• YouTube (or another site you link): we fetch the video you point us to.
• Our website host and email provider: to serve these pages and send sign-in emails.

Some of these providers may store data outside India. We may also disclose data when the law requires it.

How long we keep it

• Source videos and clips are deleted 30 days after the job finishes or fails.
• Transcripts and job records stay with your account until you ask us to delete it.
• Feedback is kept until we no longer need it to improve the service, or until you ask us to delete it.
• Your account stays until you ask us to delete it. We then delete your data within 30 days, except what the law requires us to keep.

Cookies and storage in your browser

We do not use advertising or tracking cookies and we do not run analytics. Your browser's local storage keeps your sign-in session and, if you paste a link before signing in, that link and your choices until the job starts. Google sets its own cookies on its sign-in page.

Your rights

You can ask us to give you a summary of your data, correct it, delete it or your whole account, or withdraw consent, and you can nominate someone to act for you. EU and UK visitors can also ask to restrict or object to processing and to receive their data in a portable format. Email support@fullstop.example and we will reply within 30 days.

If you are not satisfied, contact our Fullstop Grievance Officer at support@fullstop.example. You can also complain to the Data Protection Board of India or, in the EU or UK, to your data protection authority.

Children

Fullstop is for people aged 18 and over. We do not knowingly collect data from children. If you think a child has used Fullstop, contact us and we will delete their data.

Security

Data travels over encrypted connections. Each account can only reach its own videos and clips, and our server keys never reach the browser. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.

Changes

If we change this policy we will update the date at the top, and tell you by email or in the app before significant changes take effect.